FAQs

My Order

Please contact us within five (5) business days from the date of invoice at info@parluxus.com

We will email you a shipment notification along with a tracking number as soon as your package ships.

If you place an order after 8AM, you’ll have until 6am the next day to request a cancellation by contacting us via email. Please note that once you receive a tracking we cannot guarantee the cancellation


SHIPPING AND RETURNS

For more information on our return policy, please click here

For more information on our refund policy, please click here

Once a package is delivered back to us it would take 3-5 business days for us to process and issue a refund


OTHERS

We accept Paypal, Debit and credit cards

Please refer to our Repair & Service page

AIR IONIZER TECH system removes static electricity from the hair, making it soft and shiny and reducing drying time.

Most of our Dryers are Eco friendly with Parlux 3800 being the most environmentally friendly dryer available

If you have any questions, contact us at info@parluxus.com

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