THIS PAGE IS APPLICABLE TO UNITED STATES ONLY
This Limited Warranty Does Not Cover:
- Neglect or lack of proper maintenance
- Dryer filter blocked or clogged
- Normal wear and tear
- Damage due to misuse and abuse such as dropping, incorrect voltage supply, or neglect of safety precautions
- Tampering such as repair or attempted repair by an unauthorized party
- Damage to cord shorts in the power supply cord or plug
- Tampering with or misuse of transformers, voltage converters, plug adapters, or with alternative power supplies internationally
- Products that have been modified, neglected or poorly maintained, misused, abused or involved in accidents or natural disasters
- Damage or deterioration to the surface finish, aesthetics or appearance of the product
- Damage occurring during shipment of the product (contact us if that happens
WARRANTY FAQ's
- Can I still submit a warranty claim if I do not have the original receipt?
Proof of purchase/original receipt must be supplied to validate the warranty period
- Can I receive Parlux credit for my warranty tool?
Parlux tools cannot be exchanged for Parlux credit.
- What is Parlux policy regarding items that are lost or damaged during shipping to their repair facility?
According to Parlux policy, they are not responsible for items that are lost or damaged during shipping to their repair facility. Please ensure you use a trackable and insured shipping method to protect against loss or damage.
- What is the duration of the warranty period for Parlux Products?
The warranty period for Parlux Products is 12 months starting from the date of purchase.